A Spaid engineer connects to your existing FSM and telephony systems via API, builds a unified intelligence layer on top, and delivers operational insight without a migration, a new platform, or an IT project.
Most field service operators considering a system replacement are solving the wrong problem. The issue isn't that their FSM is too old — it's that their FSM data has never been analyzed in a way that produces actionable insight. The fix is a connection layer, not a replacement project.
ServiceTitan migration costs typically run $150K–$400K and take 6–12 months — not including retraining and productivity loss during the switch. Operators moving from Service Fusion, FieldEdge, or older on-premise systems face the same tradeoff: pay for a platform upgrade that doesn’t guarantee the data gets analyzed, or add an intelligence layer to the system you already have. Most field service software modernization projects solve the platform problem. They don’t solve the data problem. For operators dealing with disconnected tools across the stack, see also: connecting your existing systems without a migration.
A full FSM migration typically costs $150K–$400K in implementation fees, 6–12 months of operational disruption, and a significant productivity loss during transition. For operators who choose to stay on their current system, the data problem remains unsolved. For those who migrate, the same data problem reappears in the new system.
Average FSM migration costs $150K–$400K and 6–12 monthsServiceTitan, FieldEdge, Jobber, and Service Fusion all contain years of job records, invoice history, dispatch data, and pricebook information. Almost none of it has ever been analyzed in a structured way. The value is in the data, not the platform — and the data to find revenue leaks is already in your existing system.
Less than 10% of FSM historical data is actively analyzedEvery time you add a tool — call tracking, CRM, membership platform — someone needs to connect it to the FSM. Each connection is a manual export, a webhook configuration, or an IT project. The integration backlog grows, the data gaps persist.
Average 4–6 disconnected systems per field service operatorA replacement project solves the wrong problem. A connection layer reads your existing systems, connects them, and surfaces what matters — without disrupting the workflow your team has built around your current tools.
6–12 months of disruption, $150K–$400K in fees, retraining your entire team. Solves the platform problem. Doesn't guarantee your data gets analyzed.
IT project, developer hours, ongoing maintenance. Takes 3–6 months to build and breaks when the source system updates.
Monthly at best. Already stale. Requires an analyst to interpret. Misses in-month patterns.
Each tool connects to the FSM alone. None of them connect to each other. The silo problem multiplies.
Reads ServiceTitan, HCP, FieldEdge, Jobber, or Service Fusion via API. No replacement, no migration, no retraining. Connection established in 72 hours.
Connects to CallRail, RingCentral, ServiceTitan Phones Pro via API. No new telephony system required.
Unified operational view sits on top of your existing stack — no migration, no training, no change to existing workflows.
No IT project, no vendor coordination. The Spaid engineer establishes all API connections and validates data flow during the first week of the engagement.
Connection established in 72 hours. No migration. No IT project.
Connects to ServiceTitan, HCP, FieldEdge, Jobber, or Service Fusion via API. Reads job records, invoice history, dispatch data, pricebook, and membership information. No migration, no re-implementation. Connection established in the first 72 hours. Your team keeps using the same FSM they know.
Integrates with CallRail, RingCentral, ServiceTitan Phones Pro, or other telephony systems via API. Maps call outcomes — answered, booked, objection handled, follow-up triggered — to job records in your FSM. Cross-system patterns surfaced without any change to your current call system.
A unified view built from all connected data sources — no migration, no new platform, no training required. Patterns that require cross-system context are surfaced automatically. The intelligence layer works with your existing stack, not instead of it.
The Spaid engineer establishes all API connections, validates data flow, and resolves integration issues during the first week of the engagement. No IT ticket, no vendor call, no months-long integration project. Connection to full operational data is live before Week 1 ends.
Our Full-Operation Audit (Days 1–30) maps every revenue leak — field and back of house. If we don't identify at least $200,000 in recoverable annual revenue, we refund Phase 1 in full. You keep all audit deliverables.
After kickoff, we ask for about 30 minutes a week of your ops leader's time.
We'll start with a recent export or sample call data from your FSM and call system, show you the biggest leaks, and scope the engagement. Full access happens only if you proceed to the audit.