A Spaid engineer embeds safety protocols into job execution standards, monitors safety checklist completion by tech before jobs close, and surfaces systematic skips before they become recordables.
OSHA compliance programs address policy. What happens in the field at 4:45pm on a Friday, alone on a rooftop, with one more job in the queue, is a job execution problem. The techs who skip steps are usually aware they're skipping them — the job flow just doesn't stop them.
Field techs work alone in customer homes and commercial facilities. Safety protocols that depend on supervisor observation aren't enforced 90% of the time. The gap between “our safety program” and what happens on the job is filled by each tech's individual risk tolerance.
80%+ of field safety deviations occur with no supervisor presentMost recordable incidents aren't caused by a single moment of inattention — they're caused by a repeated pattern of skipped steps that went undetected. The skip pattern is visible in job completion data before the incident — and the same skipped steps that cause callbacks also predict safety deviations. Nobody looked.
70% of recordable incidents preceded by systematic checklist skipsA recordable incident in the field doesn't stay in the field. Workers comp costs, OSHA recordable rate impact, insurance premium increases, and the time spent on investigation and remediation compound significantly. Prevention ROI is 5–10× incident response ROI.
Average recordable incident costs $30K–$60K fully loadedTraining addresses awareness. Monitoring addresses behavior. The gap between them is where recordable incidents live.
Increases awareness. Doesn't change field behavior six months after the training event. No enforcement mechanism at the point of job execution.
Documents incidents and near-misses after the fact. Doesn't monitor pre-incident skip patterns in real time.
Catch problems for jobs observed. Miss the 90% that aren't. Safety culture is inconsistent between observed and unobserved environments.
Reactive. Addresses root cause after the incident. Prevention ROI is 5–10× response ROI — and it's in the data before the incident.
Built from your own top performers — how they execute safely on your specific job types. Not generic OSHA templates, your actual safety-conscious techs' decision logic.
Job-specific safety requirements — PPE, lockout/tagout, site condition protocols — appear in the FSM job card before the tech arrives. No binder to open.
Jobs where safety checklist items are incomplete are flagged before job close — tech can still confirm compliance before the record closes.
Surfaces systematic skips before they become incidents — which techs skip which steps on which job types, consistently enough to intervene before the recordable.
Safety protocols from your best techs. Daily skip pattern monitoring before incidents occur.
Builds safety execution standards from ride-alongs with your safest, most experienced techs — how they handle lockout/tagout on commercial equipment, what they confirm before going on a rooftop, what conditions trigger a stop-work decision. Specific to your job types, your equipment, your environments.
Surfaces job-specific safety requirements via the existing FSM job card before the tech arrives on site — PPE requirements, site condition protocols, equipment-specific lockout procedures, and permit and inspection compliance at the job level. No binder, no separate app. Requirements appear in the same place the tech already checks before every job.
Monitors safety checklist completion across all techs and job types. Flags jobs where required safety documentation is incomplete before the record closes — gives a window to confirm compliance or document the exception. Tracks which techs have systematic safety documentation gaps.
Monitors safety checklist completion rate by tech and job type daily. Surfaces systematic skips — the same tech skipping the same step on the same job type repeatedly. Intervention at the pattern stage, not the incident stage. Gives managers a 2–4 week window before a pattern becomes a recordable.
Safety compliance improves when protocols are embedded directly in the job execution flow — not in a binder or annual training. Spaid builds safety requirements into pre-job briefings via the existing FSM job card and monitors checklist completion daily to flag systematic skips before they become incidents.
The average fully-loaded cost of a recordable incident for a field service tech is $30K–$60K, including workers comp costs, OSHA recordable rate impact, insurance premium increases, and investigation time. Prevention through systematic monitoring costs a fraction of incident response — ROI on prevention is 5–10×.
Beyond incident tracking, Spaid monitors safety checklist completion rates across all techs and job types daily — surfacing the skip patterns that precede recordable incidents, typically 2–4 weeks before they occur. Intervention at the pattern stage, not the incident stage.
Our Full-Operation Audit (Days 1–30) maps every revenue leak — field and back of house. If we don't identify at least $200,000 in recoverable annual revenue, we refund Phase 1 in full. You keep all audit deliverables.
After kickoff, we ask for about 30 minutes a week of your ops leader's time.
We'll start with a recent export or sample call data from your FSM and call system, show you the biggest leaks, and scope the engagement. Full access happens only if you proceed to the audit.