Website privacy.

Project inquiries.

When you submit the inquiry form, the contact information, company name, project location, service interest, and project details you provide are sent to Pipedrive for Spaid Technologies. We use this information to review your request and follow up about the work. Phone is optional.

Include only information needed to begin the project discussion. Contact the office before sending drawings or sensitive project material.

Automated project chat.

The project chat on our homepage and service pages loads when you choose to open it. An automated assistant collects your message. The direct-question option can connect you with a team member who is available in Pipedrive Live Chat; otherwise your question is saved for email follow-up. Your contact details, company, service interest, project location, and project description are sent to Pipedrive so Spaid can review the inquiry and follow up. The chat may use browser storage and process technical request information to maintain the conversation.

Completed project chats and direct questions are saved for our office to review. Direct questions need only your question, name, and reply email. Service-area answers do not create a project lead. Do not include passwords, access codes, drawings, or confidential system information. Call 404-905-9261 to discuss an existing project or arrange an appropriate sharing method.

Pipedrive and spam protection.

The inquiry form is hosted by Pipedrive. Loading or submitting it involves connections to Pipedrive and its spam-protection services, including Google reCAPTCHA. These providers process technical request information to deliver and protect the form. Their privacy notices explain their handling of information.

Advertising measurement.

We use the Google tag to measure visits from Google Ads and successful project inquiries. Google may process page addresses, advertising click identifiers, cookies, and browser or device information to attribute an inquiry to an advertisement. Advertising personalization is disabled in our website tag. We do not send the name, email, phone number, or project details entered in the Pipedrive form to Google through this implementation.

Website analytics.

We use Google Analytics 4 to understand website visits, use of inquiry and phone links, views of the inquiry section, completed project inquiries, and use of project chat. Google may process page addresses, referral and campaign information, cookies, and browser or device information for these reports. Interaction events include the location of the link on the page and whether it opens a form or phone app. The project-inquiry event includes a form identifier and form name. These events do not include the name, email, phone number, company, location, or project details entered in the form or chat.

Website access.

General access requests may be logged by the hosting provider to operate and protect the website. The embedded inquiry form is a third-party service as described above.

Phone and message links.

Call and message links open your device’s phone or messaging app where supported. Those communications are handled by your phone or messaging provider. Standard provider charges may apply.

Project information.

Contact the office before sending project drawings or other sensitive material so the appropriate sharing method can be agreed. Do not send passwords, system credentials, or confidential operational details in an initial text message.

Questions.

For a question about this website or how to share your project information, call the Spaid Technologies office at 404-905-9261.